Frequently Asked Questions

Looking for quick answers to your IT questions? Our FAQ page covers everything from Microsoft 365 licensing and data backups to on-site hardware support and cybersecurity strategies—tailored for SMBs in construction, law, healthcare, and beyond.

Q: We have a small internal IT team. Can we outsource only certain services to Diverse Tech Services?

A: Absolutely. We offer flexible service models that let you offload only the tasks you’d like—from advanced cybersecurity to data backup and recovery—so your internal team can focus on day-to-day operations.

Q: What does your backup and disaster recovery process look like?

A: We implement automated, encrypted backups to both on-site and off-site locations. If data loss or system failure occurs, our rapid restoration protocols ensure minimal downtime and protect critical information.

Q: How do you handle licensing and tenant management for Microsoft 365?

A: We manage every aspect of your Microsoft 365 environment, from provisioning user accounts and optimizing license costs to enforcing security policies. This helps your business remain efficient, secure, and compliant.

Q: Does Diverse Tech Services provide on-site support if critical hardware fails?

A: Yes. While many issues can be resolved remotely, we can dispatch technicians for hands-on repairs, installations, or troubleshooting to ensure your systems stay operational.

Q: Our construction firm runs multiple job sites. Can you help each location stay connected?

A: Definitely. We deploy secure site-to-site VPNs, cloud-based file sharing, and proactive network monitoring so every project site remains linked to central resources, fostering real-time collaboration and smoother workflows.

Frequently Asked Questions

Looking for quick answers to your IT questions? Our FAQ page covers everything from Microsoft 365 licensing and data backups to on-site hardware support and cybersecurity strategies—tailored for SMBs in construction, law, healthcare, and beyond.

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