Frequently Asked Questions

Looking for quick answers to your IT questions? Our FAQ page covers everything from Microsoft 365 licensing and data backups to on-site hardware support and cybersecurity strategies—tailored for SMBs in construction, law, healthcare, and beyond.

Q: We have a small internal IT team. Can we outsource only certain services to Diverse Tech Services?

A: Absolutely. We offer flexible service models that let you offload only the tasks you’d like—from advanced cybersecurity to data backup and recovery—so your internal team can focus on day-to-day operations.

A: We implement automated, encrypted backups to both on-site and off-site locations. If data loss or system failure occurs, our rapid restoration protocols ensure minimal downtime and protect critical information.
A: We manage every aspect of your Microsoft 365 environment, from provisioning user accounts and optimizing license costs to enforcing security policies. This helps your business remain efficient, secure, and compliant.
A: Yes. While many issues can be resolved remotely, we can dispatch technicians for hands-on repairs, installations, or troubleshooting to ensure your systems stay operational.
A: Definitely. We deploy secure site-to-site VPNs, cloud-based file sharing, and proactive network monitoring so every project site remains linked to central resources, fostering real-time collaboration and smoother workflows.

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Headquarters

  • 7135 WALDEMAR DRIVE INDIANAPOLIS, IN 46268
  • 317.524.5700
  • info@diversetechservices.com

24/7 Support

Call 317.524.5700 (Option 1) to connect with an expert technician.
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